Our balloons fly from several days to several weeks, depending on the type of balloon (latex/foil/plastic), size, fabrication* and environmental conditions (air currents, temperature, dust contact, humidity, high temperatures, etc.). For our part, we do everything possible to make the balloons happy for as long as possible (we use only the highest quality materials, constantly test them, treat them with a special compound to extend the flight time, create optimal conditions in the workshop where the balloons are waiting for delivery), but under the influence the same external factors, some of the balloons may burst or fall even earlier (the balloons are very fragile in nature and we cannot influence this).
So that it does not bother you, we give spare balloons for all orders with delivery, and we also replace deflated balloons free of charge within 1 day, and burst balloons within 3-8 hours after delivery (if technically possible; this rule does not apply to orders with pickup). Just contact us by phone or messenger, and we will bring a replacement as soon as possible or arrange a refund or credit for a future order.
Claims and replacement of goods for non-compliance are accepted at the time of receipt of the order or within 2 hours after receipt.